1. Introduction

Welcome to The Eternal Echo. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the App, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.

Authentication Data: We collect email addresses and use OTP (One-Time Password) systems or third-party authentication (like Quran.com) to verify your identity.
Learning Progress: We track your quiz scores, completed Paras, and Seerah knowledge insights to provide you with personalized learning paths and rankings.
Usage Data: We may collect information about how you interact with our platform to improve the user experience.

3. How We Use Your Information

We use personal information collected via our App for a variety of business purposes described below:

To facilitate account creation and logon process.
To provide you with the learning services (quizzes, insights).
To display your global ranking on the platform leaderboard.
To improve our AI-powered question generation and content delivery.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Your leaderboard data (display name and scores) is visible to other registered members of the platform.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Account Deletion and Data Retention

You have the absolute right to request the deletion of your account and all associated personal data at any time. In compliance with Google Play Store, Apple App Store developer policies, and privacy regulations (GDPR/CCPA):

What Is Deleted: When your deletion request is processed, we permanently erase your user profile, authentication credentials (email and password hashes), quiz responses, progress and scores, leaderboard history, Para mastery, bookmarks, researcher contributions, and mobile device notification tokens.
Retention Period: None. Deletion is instantaneous and permanent upon confirmation. We do not retain residual copies of your personal data.
How to Request Deletion: You can initiate account deletion directly from within our mobile application (via your profile/account settings) or through our dedicated web portal: The Eternal Echo Account Deletion Portal.

7. Contact Us

If you have questions or comments about this policy, or need assistance deleting your account, you may email us or contact us through our project website asloobulhayat.com.

Privacy Policy